Submitted by CAIRS on

We believe MyAdoptionPortal (MAP) is the most complete and flexible case management tool on the market. Although people are what make an organization, the ability to efficiently manage and maintain important client data is the key to effective service delivery. MAP gives agencies/attorneys the ability to optimize workflow in an environment weighed down by paperwork and reporting requirements. MyAdoptionPortal is user friendly and can easily be navigated by families and agency/firm staff.
Feature List
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Module |
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Module |
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Core Case Data |
All the information about the adoptive family, birth parents, foster parents, foster children, intended parents, and gestational carriers their relationships, case note, etc. |
Rules |
The rules module allows the agency or attorney to automate the specific task. It can support complex situations based on location, past relationships, county/state/federal requirements, and individual situations. |
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Portals |
Allows clients to login and complete online forms, communicate with caseworkers, track progress. |
Fee |
Allows the agency or attorney to create both simple and complex fee structures/templates that can be applied or changed based on the situation of the client. |
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Process |
Provides the ability for the agency or attorney to customize the tasks client performs in the system. |
Resource |
Allows the agency or attorney to post website links to users within the system. This is useful for providing links to other informational websites based on the type of user in the system. |
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Document Merge |
Documents such as government related forms can be mapped and created on the fly and completed in seconds. |
Payment |
Allows the agency or attorney to receive payments from their clients online. The payments types supported are PayPal, credit cards through authorize.net, and CAIRS Solutions ECheck product |
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Case Notes |
MAP eases the pain of case notes by automating it and doing it all electronically for the caseworker. |
Electronic References |
Provides the ability to electronically receive references for clients. This replaces the need to send and receive paper-based references. The results of electronic references are placed in the case notes of the client. |
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Messaging |
Internal secure communication functionality for clients and caseworkers. All communications to/from the caseworker are recorded in case notes automatically. |
Survey |
Allows you to create electronic surveys that either the client references (recommendation provider) can take online. The results of the survey are stored in the clients’ case notes. |
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Custom Electronic Forms |
You have the ability to define your own electronic forms. Electronic forms can be single column, double column, multipage, and supports digital signing and acknowledgment. |
Event |
Enables the agency or attorney to schedule events single and reoccurring as well as paid. The event management system can be integrated into your website or be viewed only by families or individuals that are logged into MAP. |
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Document Mgt. |
Supports storing documents for clients. Documents can be uploaded into the document management module either by the client or caseworker. |
Alerts |
The alerts module monitors key dates (customer defined) in the client data and based on criteria will perform an action when the criteria are met. The alert module is capable of sending an individual message, message to a group or assigning tasks to caseworker. |
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Caseworker Task |
Used to identify and track specific tasks that need to be completed by the caseworker to support their client. The caseworker is notified of tasks that are past due, due today, and due within the next several days. |
Reporting |
A drag-and-drop end-user tool that allows the agency or attorney to report on any data within the system. Reports can be created on the fly and fully customized to meet the needs of the adoption agency or attorney. |
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Financial |
The finance module tracks and manages the payments and expenses for a case including payments received from, invoicing to, and management of expenses from clients |
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